RIGHTS: NCC Reveals 9 Basic Consumer Bill of Rights | READ DETAILS
The Nigerian Communication Commission (NCC), has pointed the need for Nigerian consumers to know their rights before purchasing products
Consumer Bill of Rights is the legal and moral duties of protection owed to a buyer of goods or services by the supplier.
The basic Consumer Rights as listed by the NCC are;
Right to Privacy
Right to Quality of Service (QoS)
Right to Action On Disputed Charges
Right to Fair Complaint Process
Right to Accurate, Clearly Worded and Organized Bills
Right to Timely Installation, Restoration and Repair of Service
Right to be Informed
Right to Safety
Right to Choose and
Right to Timely Redress.